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Important Notice: Midland Chandlers Move Currently in Progress Our move to the new location is currently in progress, aimed at providing faster deliveries, a wider selection of products, and improved service. During this time, there may be some delays, so please place your orders in advance where possible. Thank you for your understanding and continued support.
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LIVE Stock Figures

24-48 Hour Dispatch (order before 4pm)

Expert Help & Advice

Collect your order in store

That's right, as well as our prompt delivery service we now offer the option to collect your order in store. We endeavour to have your order ready within 1 hour providing the products you have ordered are in stock.

1.

Place your order online

2.

Select store in checkout

3.

Await collection confirmation

4.

Collect your order in store

When can I come to collect my order?

If all your items are in stock, we will usually have it ready for you within 1 hour. We will contact you to let you know your order is ready to collect. Please be aware, if you place your order within an hour of our store closing time then your order may not be ready for collection until the following day.
 

What happens if I order something that isn’t in stock?

If any of your items are out of stock, we will contact you with an estimated delivery date.
 

What do I need to collect my order?

Please bring along a copy of your order, either on your phone or printed out.
 

Can I ask someone else to collect my order?

Yes, just contact the branch and let them know someone is collecting on your behalf. They will need to bring a copy of the order. 
 

What happens if I don't collect my order?

If your order is not collected within 30 days, we will cancel the order and refund you.

 

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